Privacy Policy

Last updated: 11 August 2026

Butcheria respects your privacy and is committed to protecting the personal information you share with us.

Information We Collect

When you contact Butcheria, purchase from us, communicate with us, or complete our customer preferences form, we may collect information such as:

• Your name
• Phone number
• Email address
• Communication preferences
• Product and service interests
• Marketing preferences and consent
• Messages and enquiries you send to us
• Information relating to orders, catering enquiries or customer service requests

How We Use Your Information

We may use your information to:

• Respond to your enquiries
• Provide customer service
• Process and follow up on orders
• Manage catering and private-event enquiries
• Send WhatsApp or email communications where permitted
• Send product launches, availability updates, recipes, offers and event information based on your selected preferences
• Maintain our customer records
• Improve our products, services and customer experience

WhatsApp Communications

If you choose to communicate with Butcheria through WhatsApp, your phone number and messages may be processed through WhatsApp and Meta technologies as necessary to provide the messaging service. Meta maintains its own privacy practices for its services.

You may update your Butcheria communication preferences at any time through our customer preferences page.

Marketing Consent

We only use your contact information for marketing communications according to the preferences and consent you provide. You may change your preferences or ask us to stop marketing communications at any time.

Sharing of Information

We do not sell your personal information.

Information may be shared with service providers that help us operate our business, website, CRM, email or messaging services when necessary to provide those services.

Data Retention

We retain personal information only for as long as reasonably necessary for customer service, business operations, legal requirements and the purposes described in this policy.

Your Choices

You may contact us to:

• Update your personal information
• Change your communication preferences
• Withdraw marketing consent
• Request deletion of your personal information
• Ask questions about how your information is used

Data Deletion Requests

To request deletion of personal information held by Butcheria, please contact us using the contact information below. We may need to verify your identity before completing a deletion request.

Contact Us

Butcheria

Lebanon

WhatsApp: +961 81 675 990

For privacy enquiries, contact: info@butcherialb.com